Job Introduction
Area Facilities Manager - North Midlands
Location: North Midlands (home base in Coventry)
Salary: Up to £37,500 per annum (DOE)
About the Role
We have an exciting opportunity for an experienced Regional Facilities Manager to join our 14forty team, managing a national facilities management contract with a strong Security focus, while also overseeing other soft FM services including cleaning and catering.
As the primary point of contact for onsite teams, you will work collaboratively with the client’s central security function and site managers, ensuring exceptional operational delivery across your region. This is a hands-on leadership role where you’ll drive compliance, service excellence, and continuous improvement in line with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Key Responsibilities
Manage and oversee the day-to-day delivery of soft FM services including security, cleaning, and catering.
Ensure full compliance with statutory requirements, industry regulations, and Health & Safety legislation.
Keep all Standard Operating Procedures (SOPs) and Assignment Instructions (AIs) up to date in line with ACS and client requirements.
Lead, motivate, and support onsite teams, ensuring high standards of service and operational excellence.
Work collaboratively with the client Security Team, Site Managers, and client representatives to deliver accurate monthly performance and KPI reports.
Manage the recruitment, training, and performance of all team members in line with company policies.
Conduct regular site inspections and audits, ensuring documentation, processes, and service levels meet or exceed contractual obligations.
Oversee sub-contractor performance, ensuring full compliance with company and client standards.
Identify opportunities for innovation and environmental improvements across service delivery.
Maintain strong budgetary control, working with the Regional Facilities Manager to ensure costs remain within forecast.
Promote and enforce a strong Health, Safety and Environmental culture across all sites.
About You
You’re a confident, people-focused manager with a proven background in security-led facilities management. You take pride in building strong client relationships, motivating teams, and maintaining exceptional service standards.
Essential:
Minimum 2 years’ experience at middle management level managing security services.
Minimum 1 year’s experience managing other soft services (cleaning, catering, etc.).
Strong knowledge of HR processes, including recruitment, absence management, and disciplinary procedures.
Proven ability to manage sub-contractors and ensure compliance with SLA/KPI requirements.
Excellent communication, leadership, and presentation skills.
Valid SIA Licence and Full UK Driving Licence.
Willingness to travel within the geographical area of responsibility 5 days a week.
Desirable:
IOSH Working Safely qualification.
BICSc Level 1 or 2 accreditation.
For more information about careers at 14forty and our benefits please visit: Careers at 14forty
Job Reference: com/3110/90506001/52772801/SU #14Forty
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!