Job Introduction
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Assistant Manager to join our team in London.
Location: London, EC4R 3TT
Rate of Pay: £36,000 per annum
Working Pattern: 40 hours per week, Monday – Friday, 8:00am - 16:00pm, Events and dinners effect opening and closing, flexibility is a must
Key Responsibilities:
- Looking after all aspects of the newly opening cafe
- Management of the team along with the manager, H&S, Food Safety, Briefings
- Working with the Events team with bookings, meeting clients as well as working with the kitchen team
Customer & Client Satisfaction
- Create, innovate, organise & control the efficient and effective running of the service whilst inspiring team members.
- Proactively engage customers, ensuring the offer suits their needs and maximises revenue and profitability.
- Oversee the standard and quality of all food & drink; serve as the final quality check for everything delivered to customers.
- Deputize in the absence of the General Manager
- Assist at special duties or functions outside normal working hours.
- Recruit, develop, and train a highly motivated team who put customers first.
- Ensure team members understand their purpose and standards of operation.
- Deliver and arrange regular training sessions, focusing on service, memorable moments, selling, and upskilling.
Financial:
- Own the financial performance of your area, ensuring company processes and controls are followed.
- Identify sales growth and cost-saving initiatives.
- Control and manage budgets, including preparation, reporting, and forecasting.
Health & Safety:
- Lead the team to ensure all company and statutory regulations pertaining to health and food safety are adhered to.
- Ensure timely reporting of all risks and support corrective action plans from site inspections, audits, and risk assessments.
- Ensure all staff have required PPE and equipment is fit for purpose and tested as required.
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers