Job Introduction
Costa Coffee – Assistant Manager
💷 Up to £31,000 per annum
🕒 Full-time, permanent
👥 Compass Group – First Travel Site at This Airport
About the Role
We’re opening a brand-new Costa Coffee at Glasgow Airport, and this is an exciting opportunity to be part of something new from day one. This is a fast-paced, customer-focused environment where speed, service and quality are everything.
As an Assistant Manager, you’ll be the Store Manager’s right-hand person, running your own shifts and leading from the front. This is a hands-on role — you’ll be making coffee, preparing food, supporting the team, and ensuring every customer has a great experience before heading to the gate.
Key Responsibilities
Running shifts independently and confidently
Supporting the Store Manager with day-to-day operations
Delivering excellent customer service in a high-volume, fast-paced setting
Hands-on preparation of hand-crafted Costa coffee and food
Leading, motivating and supporting the team on shift
Maintaining speed, accuracy and quality during peak travel times
Helping build repeat custom in a location that isn’t immediately obvious
The Environment
Take-away only unit
Modern store with:
2 self-order kiosks
1 till
3 coffee machines
Customers are typically on their way to flights, so efficiency and friendliness are key
What We’re Looking For
Strong customer service and people skills
Experience in a fast-paced retail or hospitality environment
Confidence, ambition and a hands-on attitude
Awareness and adaptability — this is a new opening, and we’re learning as we go
Someone who enjoys responsibility and leading a shift
Compliance & Checks
This role is airside, so the successful candidate must be able to pass:
DBS check
Fire safety check
Airside pass & airside awareness course
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/0202/44052001/52782967/SU #SCOT #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!