Job Introduction
Day to day you’ll be providing awesome customer service to our students and university staff in one of our most popular cafes, taking care to make every customer experience an awesome one. In addition to this you’ll enjoy the following;
- Supervise the team, helping them deliver great customer service
- Follow brand standards and audit compliance
- Craft great coffee and lots of them – this is a busy unit and working calm in busy periods is key
- Produce weekly staff rotas
- Maintaining a clean and safe working environment
- Support the manager in achieving your financial targets
- Order and count stock, cash up tills and other admin tasks
- Most importantly, have fun at work. Learn, develop and meet some great people
Who you are:
A great supervisor will love the buzz of a busy day in a fast-paced environment, and have a genuine passion for people, as well as the desire to learn and be the best they can be…and:
- A positive outlook with bags of personality
- An eye for detail
- A passion for delivering excellence in everything you do
- Good communication skills because you will be talking to our amazing customers daily
- Courage to show your confidence
- You will often need to multitask, therefore a hard-working attitude is key here
What we'll give:
- Free gym membership at the universities state of the art sports centre
- Free meals during your shift
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families