Job Introduction
Deputy Head of Hospitality at Stamford Bridge, Home of Chelsea Football Club!
- £40,000 per annum, 40 hour per week
- Great work life balance - only 2 Evenings a week
- 5 over 7, expectation to work matchdays during some weekends
- Compass exclusive offers on PerksAtWork
- Pension scheme
- Access to a wide range of Learning & Development opportunities
- Ability to train across various Compass sectors
- Medicash healthcare
- Free parking
- Meals on duty
- Discretionary performance bonus and international annual work trip
- On-site discount in Chelsea FC megastore
- Hugo Boss suit for matchdays
- Club related complimentary events
Levy UK & Ireland are the official catering partner to Chelsea Football Club. Responsible for the catering across the Chelsea Football Club estate, including Stamford Bridge Stadium, Chelsea FC’s training facility in Surrey, the Chelsea Health Club & Spa, Under the Bridge - a state of the art music venue and Frankie’s Sports Bar and Grill.
Levy UK & Ireland and Chelsea Football Club cater for an estimated 1.15 million fans annually. Delivering catering across 43 public outlets, 69 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year.
Reporting to the Head of Hospitality you will be responsible for driving your Hospitality Team in delivering operational efficiency, planning and presentation of the food and beverage offer to Chelsea FC guests on match days and non-match days.
You will cover the amazing bars, restaurants and boxes on offer at the stadium on matchdays in the stadium.. You will be responsible for the matchday managers and oversee the Variable staff who work matchdays/events only.
You will also oversee the non-matchday Events team who will report directly into you.
- Ensure all operational standards are achieved on non-match days and match days to the required standard
- Oversee the day to day hospitality setup team and ensure all hospitality areas of the stadium are ready for match days and event days
- Liaising with the Senior Event Manager and Event Managers to deliver best practice, to drive, change and constantly deliver the business objectives
- Provide strong leadership whilst delivering and managing the Hospitality Operations function
- Ensure the smooth planning and delivery of a first-class service to the internal customer base and all customers at Chelsea FC
- Continuously making improvements to enhance guest satisfaction through both match day and non-matchday operations
- Respond to the pace of the business; remain productive during busy periods
- Build and maintain relationships with team members as per the needs of the business
- Ensure accurate and up to date communication is maintained with the relevant stakeholders during events
Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.
Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.
As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.