Job Introduction
London's leading luxury events company, Rocket Food, has a fantastic opportunity for talented and driven Kitchen enthusiast to join their events and production team in delivering world-class hospitality for our clients.
At Rocket we love to “Revel in the exceptional” – being excellent at what we do and having fun whilst doing so. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to the next opportunity. You will be provided with a tailored development plan and training opportunities to develop your career.
MAIN PURPOSE OF THE ROLE:
As a member of the Rocket team you will win, organise and execute key company events to the highest standards. You will creatively exceed client expectations to drive business and venue relationships within the Rocket portfolio.
KEY RESPONSIBILITIES:
Sales
- Create bespoke quotes for clients to rival competitors and win business. Ensure all quotes are produced in an efficient manner.
- Exceed client expectations by creating concepts and menu proposals that maximises revenue whilst controlling costs
- Organise and deliver client tastings that showcase our products and high standards
- Ensure the existing client portfolio is nurtured to assist in securing repeat business.
- Identify and attract new clients that will contribute to an increase in turnover that exceeds budgets
- Seek to attract clients in different sectors in line with company growth and marketing strategy
- Build trusted relationships with our established venues to ensure our position as a preferred supplier is secured
- Manage the cost of events with regards to deposit, credit and any discounts
- Working with the events team, contribute to tenders where necessary
- Ensure your personal knowledge of food, drink and restaurant trends is well-rounded and exceptional
Procedure
- Ownership of an events portfolio from start to finish, providing strong direction to all areas involved.
- Respond efficiently and timely to all enquiries and questions from our clients.
- Ensure all client requests are met by creating concepts and designing menus with our kitchen and dec teams to exceed expectations
- Attend site meetings with clients and venues to ensure Rocket is fully prepared on the event.
- Collate and maintain accurate event notes including any special requests and ensure these are communicated to all other areas of the business
- Manage company suppliers (e.g. florists, production companies, entertainment) to ensure their service is in line with the high standards our clients expect from a Rocket event
Execution of Operations
- Ensure that our delivery of events is of exceptional standards from every perspective in line with Rocket expectations
- Where necessary, attend personal client events and act as a strong presence that reassures the client.
- Provide efficient and constructive feedback to the staffing and operations teams to ensure we maintain a highly-trained Front of House team that best represents the Rocket brand
Team Support
- Support colleagues on larger, key events when required
- Support the training and development of junior colleagues
- Working alongside the Operations Team, delegating tasks, duties and responsibilities in a proper manner that supports your own workload
Other
- Work with company directors to achieve business objectives and improve systems and processes
- Assist in any reasonable aspect of the company’s operation where required
- Maintain a high standard of appearance and project the Rocket brand
- Maintain good working relationships with all other colleagues and departments
Benefits
- Holiday entitlement that increases with length of service
- 25% Pocket Rocket discount
- Free lunch at HQ
- Social & Well being events and activities
- Vast array of training and development opportunities
- Employee referral bonus
- Company pension scheme
- Eyecare allowance
- Variable taxi policy for event services
- Employee Assistance Programme available 24/7, 365 days
- Aviva DigiCare+ Workplace Healthcare with annual health checks, Digital GP, Mental Health and Nutrition consulting and Second medical opinion
- Gym and Health Club discounts
- Community online academy
- Free online learning opportunities
- Financial wellbeing support
- Salary finance options
- Life Assurance
- Sharebuy Scheme – tax efficient investment option
- Partnered Car scheme with Vaxuhall
- Discounted UK Stays & Venue Collection and more!
EQUAL OPPORTUNITIES
We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
