Job Introduction
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Your key responsibilities will include:
- After a handover form the Sales rep, work directly with that client to up-sell and coordinate all details, working to a balance of our recommendations and the client’s specifications.
- Assist the event planner to ensure that all H&S documentation relating to an event is produced in good time before any event activity happens.
- Maintain dedicated client organiser relations throughout the event process and ensure their guests receive uncompromised hospitality and quality service.
Our ideal Event Planner will:
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies, and attending appropriate training sessions.
- Ensure open and constructive working relationships with all internal departments involved in supporting the C&E dept, including maintaining a strong working relationship with key opinion leaders and internal dept heads.
- Develop a seamless and professional relationship with the venue client, while supporting their core mission and values.
- Become proficient in the use of Delphi fdc software, follow its Compass procedures, always add notes for each event, and quality control any inputted data.
- Work professionally and respectfully with all clients, internal departments, suppliers, staff, and supporting colleagues, who may be involved in an event process.
- Professionally represent the venue in all sales transactions and networking* opportunities, such as related industry meetings, functions and shows.
- Respond empathetically and professionally to any customer complaints, seeking advice from the Head of C&E for any uncertainties, either before, during or post event.
- Handle special projects as assigned by the Head of C&E.