Job Introduction
Food and Beverage Director at the National Theatre!
85K Basic
Levy perks:
On-going training & development
Medicash – Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - Up to 55% off cinema tickets
Health & wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts for holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers
- Meals on duty
- Travel Loan (after 3 months service)
- Vodafone discounts
- Employee Assistance Programme
- 3 days additional leave, following return from Maternity
- Day off for Babies first birthday
- Holiday Purchase scheme
- Professional subscriptions
About National Theatre Food & Drink
NT Food & Drink is a unique partnership between the NT, Levy UK&I and KERB. Together we are creating a world class food and drink destination embedded within the heart of the NT’s operations, ensuring all public facing venues as well as internal hospitality and commercial events support the NT’s overall vision, values and culture. The NT actively sought to not outsource the catering operation but chose instead to stay actively involved through constructing this new partnership. This ensures F&D and theatre specialism combine to offer the best experience for our customers. Although this role sits within Levy UK & I, a symbiotic relationship is cultivated across the entire partnership.
Role Purpose
The Operations Director will oversee and manage the day-to-day challenges across all food and drink offerings within the iconic National Theatre, working closely with the key stakeholders and influencers in the business to succeed in a comprehensive set of key deliverables. The main objective to this role is to fully release the potential in a grand and inspiring vision, whilst ensuring a smooth operation which hits its financial targets and runs both efficiently and compliantly. The role requires a proven business leader who can build a great team, put efficient and effective service flows into place and make commercially astute decisions, balanced while ensuring all aspects of the customer experience. From coffee and cake to a Michelin star-level 3-course meal, and an interval drink to private corporate events, the Operations Director will oversee all day-to-day experiences, and be the key driver in the success of the project.
A passion for food, drink, people, and hospitality is essential, along with the ability to create and nurture a positive, supportive culture that permeates the partnership. All elements NT Food and Drink share ambitious goals in regard to the sustainable future of our industry, and so a passion and willingness to lead that focus and steer the day to day, is a fundamental requirement in leadership.
The total operation generated an annual turnover of circa £10 million pre Covid, when it had been delivered by an in-house F&D team since the Theatre opened in 1976. This role will be required to support the F&D partnership and key stakeholders in delivering what is now a complex £15m/year-plus business whilst ensuring that behind the numbers, there are exceptional customer experiences in line with those audiences receive in the theatres themselves. World-class food and drink delivered with real warmth and hospitality.
The aim is to substantially grow this revenue and resulting net profit over the next 5 years. The NT attracts an annual audience of over 700,000 to see its shows, and benefits from a passing footfall along the South Bank of circa 15m visitors per annum. The workforce on site is circa 1500 p/day including permanent, fixed term, casual and contractor staff.
NT Food & Drink Comprises of:
- Forza Wine - Restaurant
- Lasdun – Restaurant
- The Atrium Cafe
- The Espresso Bar
- The Understudy Craft Pub & Bar
- KERB@The Understudy Street Food Vendors
- KERB@ The NT Summer Activation
- Theatre Bars across multiple floors
- The ‘Blue Room’ staff restaurant
- The ‘Green Room’ staff bar
- The Ashcroft Room to service the NT Development team (fundraising)
- The Buffini Chao Deck delivering 120+ commercial and internal events per annum.
- Warehouse / goods-in support services
The Role
Reporting to the Managing Director of NT Food & Drink and through close liaison with our venue partners,
you will be directly responsible for the key result areas below (amongst other general responsibilities).
Operations:
Line management - Drive the HOD’s to effectively deliver KPIs daily. Monitoring, reviewing and development of teams to ensure standards are met and are consistent across the group.
Delivering objectives - Directed by the Managing Director, on behalf of the NT Food and Drink Board you will execute its strategic aims daily, leading firmly to deliver the key goals outlined. Reporting monthly to the NT Food and Drink Operations Board of said progress.
Commerciality - Ensuring competent levels of real-world financial opportunity and understanding, through Managers and their teams, to realise autonomous working practices that drive performance upwards.
Protect- Employees, guests, and visitors from harm by ensuring risk concerns are robustly managed.
Who we are:
Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.
Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.
As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio.
Website https://levy.co.uk/
LinkedIn Levy UK
Twitter @Levy_UK
Instagram @Levy_UK_ Ireland
Facebook @Levy_UK
Levy UK + Ireland is a sector of Compass Group UK and Ireland which is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Compass Group UK+I