Job Introduction
Operations Manager - Chelsea FC Cobham Training Ground
45K Basic
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5 out of 7 days per week
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Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
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Aviva Digicare – Free annual healthcare check
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Exclusive Benefits & Wellbeing site (Perks at Work)
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Entertainment discounts – up to 55% off cinema tickets
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Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
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Travel discounts – Discounts with holiday companies such as TUI and Expedia
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Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
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Meals on duty
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Vodaphone discounts
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Pension scheme and Life Assurance
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Employee Assistance Programme
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23 days + BH’s and additional day off for your birthday
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2 days additional leave, following return from Maternity leave during first year back
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Competitive and supportive family benefits
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Day off for babies 1st birthday
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Holiday purchase scheme
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On-going training & development and career pathways
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Professional subscriptions paid
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Financial wellbeing programme and preferred rates on salary finance products
Scope of Role
- To lead the operation at the Chelsea FC training facility in Cobham. This includes the day-to-day running of the business, client relationship and heading up all internal communications
- Possess a good understanding of budgets and forecasting
- Work in partnership with the Stamford Bridge team to ensure clear communication, working standards and harmony between both sites
- Communicate Chelsea FC client and company changes effectively, scoping across teams in the Mens 1st Team, Women’s 1st team and Chelsea FC Academy
Person Specification
- At least three years operational experience at management level, with experience of leading a management team ideally commanding their own unit
- Ability to demonstrate an awareness of attention to detail with experience working in a client-led environment
- Awareness of Government Legislation, including Health and Safety and Employment Legislation
- Excellent interpersonal, administration and organisational skills
- Computer literate including a proficient understanding of all Microsoft Office programmes
- A positive and kind approach to your work and the confidence to make your own decisions and do the right thing
Focus Areas
Operations
- Work closely alongside the Chelsea FC client and Training Ground culinary team to ensure operational perfection and build internal communications – ensuring the highest level of preparation and execution is met and exceeded
- Oversee the planning processes of the Cobham team and communicate effectively with relevant departments in regards to operations, billing and event execution
- Work closely with the Chelsea FC client to ensure that all requests are adhered to and effectively communicated to the wider team
- Support the Constellation staffing team in making sure the highest level of staff are booked and partnering staffing agencies are communicated with regularly
- To ensure that the opening and closing procedures of the department are always adhered to
- Responsible for leading special evening events and last minute operational requests
- Actively deal with positive and negative feedback from the client and escalate to senior management where necessary
- Ensure all on site documentation is completed to the agreed standard and timescale.
- Work with the team to make sure an effective system is in place for the filing, storage and retrieval of all documents. This includes, but is not limited to H&S sign offs, opening/closing checklists and other daily departmental sign offs that occur through the business
- Pro-actively report all maintenance issues and hazards as in the Company Health & Safety Manual.
- Work alongside the Levy UK team to support any technical initiatives launched at Chelsea FC
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.