Job Introduction
Store Manager – Tower Deli (Proud to Serve Costa)
Gloucestershire Royal Hospital
Full-time – 40 hours per week / £30,000 per annum
Are you a passionate, hands-on leader ready to take ownership of your own store? We’re looking for a motivated and energetic Store Manager to lead our Tower Deli—a welcoming, fast-paced retail café at Gloucestershire Royal Hospital.
This is a brilliant opportunity to run a small but busy store featuring a Proud to Serve Costa coffee offer alongside a fresh range of hot and cold food, sandwiches, and grab-and-go options. If you thrive in a dynamic environment and enjoy building a strong team and great customer experience, this role is for you.
Why this role stands out
- Take full ownership of a compact, high-impact store
- Build strong customer connections within a meaningful hospital setting
- Lead a close-knit team where your influence is visible every day
- Great stepping stone to grow your retail or hospitality career
What you’ll be doing
- Lead, inspire and develop your team to deliver warm, friendly, and efficient service
- Take ownership of day-to-day store operations, ensuring everything runs smoothly
- Deliver an excellent coffee and food experience, maintaining Costa and food quality standards
- Ensure the store is always clean, safe, and compliant with food hygiene and health & safety
- Manage stock, ordering, and waste control to keep the offer fresh and profitable
- Drive sales by keeping products well-presented and available at all times
- Handle customer feedback and resolve queries to ensure a positive experience for every visitor
- Identify opportunities to improve performance, efficiency, and team engagement
What we’re looking for
- A hands-on leader with experience in retail, hospitality, or food service
- Someone who loves working in a fast-paced, customer-focused environment
- A natural motivator who can bring out the best in a small team
- Strong organisational skills with a keen eye for detail and standards
- Confidence with stock control, compliance, and day-to-day operational management
What’s in it for you
We value our people and reward hard work with a great benefits package:
- ✅ Contributory pension scheme
- ✅ Career development through Career Pathways & MyLearning
- ✅ Access to a Digital GP and healthcare benefits for you and your family
- ✅ Discounts with major retailers including Tesco, Sainsbury’s, Morrisons
- ✅ Exclusive travel discounts (TUI, Expedia, Booking.com & more)
- ✅ Up to 44% off cinema tickets
- ✅ Cashback rewards on everyday spending
- ✅ Free wellbeing, mindfulness & fitness classes
- ✅ Share discounts and perks with family and friends
If you’re a driven Store Manager (or an ambitious Supervisor ready for the next step) looking for a role where you can truly make an impact, we’d love to hear from you.
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/0106/78998001/52790445/R/SU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!