Job Introduction
Bar Manager - The O2 | American Express Lounge, London | Full-Time / Permanent
£42,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're seeking an experienced Bar Manager to oversee daily bar operations and drive the delivery of excellent guest experiences at The O2 Arena's American Express Lounge - one of the premium bar and dining area within this world renowned and iconic entertainment venue.
We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Bar Manager, Amex Lounge - The role
- Lead the day-to-day operations of the Amex Cocktail Bar, Gantry and Main Bar including creating innovative cocktail menus
- Drive recruitment and team training - leading a talent bar operations team
- Deliver exceptional beverage service across Amex Lounges for world-class events
- Ensure arena-wide cocktail service consistently meets Levy's high standards
- Inspire teams to exceed guest expectations through strong leadership
- Drive performance in line with KPIs, service agreements and Levy standards
- Deliver outstanding catering and beverage experiences for every guest
- Champion the Levy Difference by creating legendary guest experiences
- Stay ahead of industry trends, embracing new technology and innovation
- Promote a strong cocktail culture with a focus on sustainability and eco-friendly practices
- Maintain H&S compliance and lead a health & safety culture
- Support the Head of Amex Lounge and Restaurant Manager with recruitment, training, and maintaining client communications and relationship
What we're looking for
- Experience in managing a fast-paced cocktail bar with a high-volume of bookings
- A background working with a demanding hospitality environment, ideally within London
- Friendly and approachable with good interpersonal skills
- Events Management skills are a bonus!
- First rate written and verbal communication skills
- Brilliant leadership skills - the ability to lead, motivate, and inspire!
- Engaging, enthusiastic and motivated
- Due to the nature of the venue and events, the flexibility to work late nights is essential. Bar professionals located within close proximity to the venue or those with the ability to drive are desirable for this late night venue.
What you'll get in return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
- Free parking on-site
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences ? and shape the future of hospitality.