Job Introduction
At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed.
Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Hospitality & Events Manager to join our team at Newmark.
Salary: £38,000 per annum
Shift Pattern: Monday-Friday 40 hours per week, shifts between 7:30am - 6:30pm
Location: 6 Mortimer Street London W1T 3JJ
Key Responsibilities:
- Deliver a warm, professional, and consistently high-quality guest experience at every touchpoint.
- Act as the primary client contact, building strong relationships and responding proactively to guest and stakeholder needs.
- Lead, coach, and develop the front-of-house team to maintain exceptional service standards.
- Oversee daily operations to ensure seamless service delivery, presentation, and customer flow.
- Maintain full compliance with all statutory, health & safety, and company standards.
- Create effective team schedules that balance service excellence, operational requirements, and budget targets.
- Support financial performance through strong cost control, labour management, and revenue generation.
- Continuously identify and implement opportunities to enhance the customer journey and operational efficiency.
- Build strong collaboration between Front of House and Back of House teams to ensure a seamless guest experience.
- Plan, coordinate, and deliver hospitality events, meetings, and functions to the highest standard.
- Monitor service performance, address challenges promptly, and drive continuous improvement across the operation.
- Lead by example, creating a positive and professional culture that reflects the values of the business.
Requirement:
- Minimum 2 years’ experience within a corporate hospitality environment
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Partnerships, Innovation, Integrity, Quality, Fun