Job Introduction
Warehouse Operations Manager - National Theatre
40-45k Basic
OVERVIEW
The National Theatre, one of the UK's leading arts venues, reaches millions of people each year through live and digital programming, creating and sharing performances in London, across the UK and internationally. The organisation strives to be accessible, inclusive and sustainable. It empowers artists and craftspeople to make world-leading work, inspires young people, and works with communities. Based in the heart of London’s South Bank, the venue is home to multiple performance spaces and is attended by over a million people annually, operating year-round to provide a welcoming space for audiences and visitors alike. The role of Warehouse Operations Manager is a fabulous opportunity to work with a great team and be a part of delivering exceptional events and more at the National Theatre (NT)
JOB DESCRIPTION
Reporting to the Head of Operations, you will be responsible for managing the warehouse and logistics teams, who are responsible for delivering an exceptional service to the full scope of NT Food and Drink (F&D) partners, taking full accountability of NT F&D stock control and inventories of assets and equipment.
KEY AREAS OF RESPONSIBILITY
● Order, receive, store and distribute all stock (product, consumables, disposables etc) and equipment throughout The NT as dictated by the daily needs of the team ● To be an ambassador for sustainable waste management along the NT sharing and monitoring best practice with regards to our project goals and objectives ● Alongside Head of Bars and Executive Chef, improve cost of sales and gross profit margin thorough diligent controls relating to stock ordering, storage and usage ● Proactively look to manage stockholding of all relevant areas at all times inline with cash-flow and level of trade to maintain tight ordering and increase savings ● With Head of Operations support maintain a high level of compliance with company risk management strategy and objectives around profit shrinkage ● Investigate and resolve any stock delivery and requisition discrepancies relating to missing stock, invoice issues, stock variances, theft and/or breakage/losses • Assume full ownership the delivery of food safety, health and safety policy and rigorous, documented process and risk assessments across defined BOH areas • Responsible for all the storage procedures, tidiness and cleanliness of the areas, regularly assessing and reassessing layout, and optimising capacity of storage • To ensure all defective, condemned or otherwise unwanted equipment is disposed of swiftly in conjunction with relevant parties and that it’s logged appropriately Internal • Alongside kitchen department to be always fully responsible and accountable of the tidiness, organisation, cleanliness and safety of the loading bay area • Responsible for chemicals, disposable and beverage stocktakes alongside head of department and head of bars maintaining appropriate stockholding • Responsible for stocktaking glassware/high value breakages as directed • Responsible for goods receiving, ensuring the items arrived always match invoices & delivery notes with diligence applied throughout the team through training • To clear bottle skips and any other rubbish from the trading areas, storing, washing, and returning empty bottles bin to the relevant areas • To ensure that all crates and bottle banks are stored safely and neatly and that all rubbish is compacted and removed at specified times • Uploading suppliers, orders and others with care and accuracy onto the system • Be in control of all operating costs in line with set targets and deliver on them
· 5 out of 7 days per week
· Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
· Aviva Digicare – Free annual healthcare check
· Exclusive Benefits & Wellbeing site (Perks at Work)
· Entertainment discounts – up to 55% off cinema tickets
· Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
· Travel discounts – Discounts with holiday companies such as TUI and Expedia
· Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
· Meals on duty
· Vodaphone discounts
· Pension scheme and Life Assurance
· Employee Assistance Programme
· 23 days + BH’s and additional day off for your birthday
· 2 days additional leave, following return from Maternity leave during first year back
· Competitive and supportive family benefits
· Day off for babies 1st birthday
· Holiday purchase scheme
· On-going training & development and career pathways
· Professional subscriptions paid
· Financial wellbeing programme and preferred rates on salary finance products
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.